InBlue Portal Console Access Issue

Incident Report for HorizonIQ

Resolved

This incident has been resolved, the server console feature within InBlue has been fully restored and operational. Please contact support is you experience any additional issues.

Thank you,
INAP Technical Support and Operations.

Posted Jan 10, 2024 - 09:43 CST

Investigating

The server console feature in the InBlue portal is not working properly at this time. Our development team is actively working on fixing this problem. As of now, we do not have an estimated time for when the functionality will be restored. We will keep you informed with regular updates on the status of this issue until it is fully resolved. If you need any tasks performed at your server console in the meantime, please open a case in your INBlue portal, or call our Support Team at +1 (877) 843-7627.

Posted Jan 09, 2024 - 15:29 CST

This incident affected: Customer Tools (Compass Portal).