In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 2026 - 21:00 CDT
Aug 27, 2026 - 21:00 CDT
Scheduled - HorizonIQ engineers will divert traffic to alternate paths while an internet service provider grooms circuits for the Phoenix data center. Due to network redundancies already in place, no extended service impact is expected.
Aug 27, 2026 21:00 - Aug 28, 2026 03:00 CDT
Aug 27, 2026 21:00 - Aug 28, 2026 03:00 CDT
About This Site
This page contains the real-time status and scheduled maintenance activities for all services provided by HorizonIQ. Please refer to this site for the latest updates on any service degradation events. You may also receive direct notifications to any or all aspects of our services by clicking on the "Subscribe to Updates" button above.
For any questions specific to your services, please contact our Technical Support department at (877) 843-7627.
Bare Metal and Dedicated Cloud Services
Under Maintenance
Amsterdam
Operational
Ashburn
Operational
Atlanta
Operational
Chicago
Operational
Dallas
Operational
London
Operational
New Jersey
Operational
Phoenix
Under Maintenance
San Jose
Operational
Seattle
Operational
Singapore
Operational
Virtual Cloud Platforms
Under Maintenance
Chicago - Virtual Private Cloud
Operational
Chicago - Disaster Recovery Service
Operational
Chicago - Cloud Connect Backup Service
Operational
Chicago - Public Cloud
Operational
Phoenix - Virtual Private Cloud
Operational
Phoenix - Disaster Recovery Service
Under Maintenance
Phoenix - Cloud Connect Backup Service
Under Maintenance
Phoenix - Public Cloud
Under Maintenance
New Jersey - Virtual Private Cloud
Operational
New Jersey - Disaster Recovery Service
Operational
Managed Storage Services
Operational
Atlanta - Block Storage
Operational
Dallas - Block Storage
Operational
New Jersey - Block Storage
Operational
San Jose - Block Storage
Operational
Customer Tools
Operational
Customer Ticketing
Operational
Phone Support
Operational
Compass Portal
Operational
Main Website
Operational
Compass API
Operational
Intelligent Monitoring
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Provider Network Maintenance – Phoenix Data Center Aug 28, 2026 21:00 - Aug 29, 2026 03:00 CDT
HorizonIQ engineers will divert traffic to alternate paths while an internet service provider grooms circuits for the Phoenix data center. Due to network redundancies already in place, no extended service impact is expected.
Posted on Aug 27, 2026 - 16:21 CDT
Posted on Aug 27, 2026 - 16:21 CDT
Network Maintenance - Chicago Data Center Aug 28, 2026 22:00 - Aug 29, 2026 06:00 CDT
HorizonIQ engineers will introduce an additional internet service provider to the Chicago data center. Due to network redundancies already in place, no extended service impact is expected.
Posted on Aug 27, 2026 - 16:29 CDT
Posted on Aug 27, 2026 - 16:29 CDT