All Systems Operational
About This Site
This page contains the real-time status and scheduled maintenance activities for all services provided by HorizonIQ. Please refer to this site for the latest updates on any service degradation events. You may also receive direct notifications to any or all aspects of our services by clicking on the "Subscribe to Updates" button above.
For any questions specific to your services, please contact our Technical Support department at (877) 843-7627.
Bare Metal and Dedicated Cloud Services
Operational
Amsterdam
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Operational
Ashburn
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Operational
Atlanta
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Operational
Chicago
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Operational
Dallas
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Operational
London
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Operational
New Jersey
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Operational
Phoenix
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Operational
San Jose
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Operational
Seattle
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Operational
Singapore
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Operational
Virtual Cloud Platforms
Operational
Chicago - Virtual Private Cloud
Operational
Chicago - Disaster Recovery Service
Operational
Chicago - Cloud Connect Backup Service
Operational
Chicago - Public Cloud
Operational
Phoenix - Virtual Private Cloud
Operational
Phoenix - Disaster Recovery Service
Operational
Phoenix - Cloud Connect Backup Service
Operational
Phoenix - Public Cloud
Operational
New Jersey - Virtual Private Cloud
Operational
New Jersey - Disaster Recovery Service
Operational
Managed Storage Services
Operational
Atlanta - Block Storage
Operational
Dallas - Block Storage
Operational
New Jersey - Block Storage
Operational
San Jose - Block Storage
Operational
Customer Tools
Operational
Customer Ticketing
Operational
Phone Support
Operational
Compass Portal
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Operational
Main Website
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Operational
Compass API
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Operational
Intelligent Monitoring
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Singapore Network Maintenance Nov 10, 2025 10:00-12:00 CST
HorizonIQ engineers will update routing policy for the Singapore data center. No impact to network connectivity is expected as a result of this activity.
Posted on Nov 05, 2025 - 18:16 CST
Posted on Nov 05, 2025 - 18:16 CST
UPS Pre-Bypass Switch Test – Singapore (System B) Nov 29, 2025 08:00-14:00 CST
This notice is to inform you of scheduled maintenance on UPS System B at our Singapore facility. During this window, the UPS will be placed in bypass mode to perform pre-bypass switch testing. Power redundancy will be temporarily reduced, but no customer impact is expected.
Posted on Oct 29, 2025 - 09:45 CDT
Posted on Oct 29, 2025 - 09:45 CDT
Scheduled UPS Replacement – Singapore (System B) Dec 6, 2025 04:30-17:30 CST
This notice is to inform you of scheduled replacement work on UPS System B at our Singapore facility. The UPS will be placed in bypass mode during this activity, resulting in a temporary loss of redundancy. No customer impact is expected.
Posted on Oct 29, 2025 - 09:48 CDT
Posted on Oct 29, 2025 - 09:48 CDT