All Systems Operational

About This Site

This page contains the real-time status and scheduled maintenance activities for all services provided by HorizonIQ. Please refer to this site for the latest updates on any service degradation events. You may also receive direct notifications to any or all aspects of our services by clicking on the "Subscribe to Updates" button above.

For any questions specific to your services, please contact our Technical Support department at (877) 843-7627.

Bare Metal and Dedicated Cloud Services Operational
Amsterdam ? Operational
Ashburn ? Operational
Atlanta ? Operational
Chicago ? Operational
Dallas ? Operational
London ? Operational
New Jersey ? Operational
Phoenix ? Operational
San Jose ? Operational
Seattle ? Operational
Singapore ? Operational
Virtual Cloud Platforms Operational
Chicago - Virtual Private Cloud Operational
Chicago - Disaster Recovery Service Operational
Chicago - Cloud Connect Backup Service Operational
Chicago - Public Cloud Operational
Phoenix - Virtual Private Cloud Operational
Phoenix - Disaster Recovery Service Operational
Phoenix - Cloud Connect Backup Service Operational
Phoenix - Public Cloud Operational
New Jersey - Virtual Private Cloud Operational
New Jersey - Disaster Recovery Service Operational
Managed Storage Services Operational
Atlanta - Block Storage Operational
Dallas - Block Storage Operational
New Jersey - Block Storage Operational
San Jose - Block Storage Operational
Customer Tools Operational
Customer Ticketing Operational
Phone Support Operational
Compass Portal ? Operational
Main Website ? Operational
Compass API ? Operational
Intelligent Monitoring ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 10, 2025

No incidents reported today.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025
Resolved - This incident has been resolved.
Aug 5, 04:07 CDT
Investigating - We are currently investigating this issue.
Aug 5, 00:13 CDT
Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025
Completed - The scheduled maintenance has been completed.
Jul 31, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 23:00 CDT
Scheduled - HorizonIQ engineering will be performing work to remediate an aggregation switch failure, resulting in a loss of redundancy. We do not anticipate any impact to services during this window.
Jul 30, 15:19 CDT
Jul 30, 2025
Jul 29, 2025
Completed - The scheduled maintenance has been completed.
Jul 29, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 15:00 CDT
Scheduled - Operations will be physically replacing a failed aggregation switch in the network. No impact to services is expected during this event.
Jul 29, 14:10 CDT
Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.