All Systems Operational

About This Site

This page contains the real-time status and scheduled maintenance activities for all services provided by HorizonIQ. Please refer to this site for the latest updates on any service degradation events. You may also receive direct notifications to any or all aspects of our services by clicking on the "Subscribe to Updates" button above.

For any questions specific to your services, please contact our Technical Support department at (877) 843-7627.

Bare Metal and Dedicated Cloud Services Operational
Amsterdam Operational
Ashburn Operational
Atlanta Operational
Chicago Operational
Dallas Operational
London Operational
New Jersey Operational
Phoenix Operational
San Jose Operational
Seattle Operational
Singapore Operational
Virtual Cloud Platforms Operational
Chicago - Virtual Private Cloud Operational
Chicago - Disaster Recovery Service Operational
Chicago - Cloud Connect Backup Service Operational
Chicago - Public Cloud Operational
Phoenix - Virtual Private Cloud Operational
Phoenix - Disaster Recovery Service Operational
Phoenix - Cloud Connect Backup Service Operational
Phoenix - Public Cloud Operational
New Jersey - Virtual Private Cloud Operational
New Jersey - Disaster Recovery Service Operational
Managed Storage Services Operational
Atlanta - Block Storage Operational
Dallas - Block Storage Operational
New Jersey - Block Storage Operational
San Jose - Block Storage Operational
Customer Tools Operational
Customer Ticketing Operational
Phone Support Operational
Compass Portal Operational
Main Website Operational
Compass API Operational
Intelligent Monitoring Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 25, 2026

No incidents reported today.

Jun 24, 2026

No incidents reported.

Jun 23, 2026
Completed - The scheduled maintenance has been completed.
Jun 23, 19:00 CDT
Update - Work in Chicago is continuing. We are adding an additional 2 hours to the maintenance window.
Jun 23, 16:56 CDT
Update - Chicago maintenance is complete. We are extending the window by 1 hour to complete the Phoenix work.
Jun 23, 15:03 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 12:00 CDT
Scheduled - This notice is to inform you of expedited maintenance impacting Veeam Cloud Connect services in the PHX and ORD data centers. The work includes infrastructure maintenance and system updates necessary to maintain the stability and reliability of the Veeam Cloud Connect environment. Veeam Cloud Connect services will be unavailable for a significant portion of the maintenance window.

Impact:

* Infrastructure maintenance and system updates will be performed on the Veeam Cloud Connect environment.
* Veeam Cloud Connect services in PHX and ORD will be unavailable for a significant portion of the maintenance window.
* Backup operations relying on Veeam Cloud Connect may be delayed while the work is in progress.
* No production impact is expected outside of backup workflows.

Jun 23, 09:54 CDT
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.