Service Impact – Phoenix

Incident Report for HorizonIQ

Resolved

This incident has been resolved.

Posted Dec 01, 2025 - 11:04 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 01, 2025 - 08:56 CST

Investigating

We are investigating a service-impacting event in the Phoenix data center. We will provide you with updates as they become available.

Posted Dec 01, 2025 - 07:29 CST

This incident affected: Virtual Cloud Platforms (Phoenix - Virtual Private Cloud, Phoenix - Disaster Recovery Service, Phoenix - Cloud Connect Backup Service, Phoenix - Public Cloud) and Bare Metal and Dedicated Cloud Services (Phoenix).