Compass Portal Service Maintenance

Scheduled Maintenance Report for HorizonIQ

Completed

The scheduled maintenance has been completed.

Posted Oct 13, 2025 - 23:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 13, 2025 - 21:00 CDT

Scheduled

During this event, software updates will be applied to the Compass platform. As a result, some functionality may become momentarily unavailable.

Customer servers and cloud infrastructure will not be impacted by this event. If you do require assistance during this period, we highly encourage you to contact our technical support staff at 1-877-843-7627.

Posted Oct 13, 2025 - 11:06 CDT

This scheduled maintenance affected: Customer Tools (Customer Ticketing, Compass Portal, Compass API).