Continuation - Veeam Cloud Connect Maintenance – PHX and ORD

Scheduled Maintenance Report for HorizonIQ

Postmortem

Maintenance work in PHX was completed successfully.

Additional work is still required in ORD, and the team will continue remediation efforts during a separate maintenance window. Further details will be posted once that window is scheduled.

Posted Mar 04, 2026 - 15:23 CST

Completed

The scheduled maintenance has been completed.
Posted Mar 03, 2026 - 16:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 03, 2026 - 10:00 CST

Scheduled

This notice is to inform you of scheduled maintenance impacting Veeam Cloud Connect services in both the PHX and ORD data centers. The work includes updating backend servers, and upgrading Veeam Cloud Connect to the latest version. To maintain consistency across the environment, both PHX and ORD will be upgraded during the same window. Veeam Cloud Connect will be unavailable for a significant portion of the maintenance.

Impact:
* Updates to be performed on backend servers
* Veeam Cloud Connect services in PHX and ORD will be upgraded
* Veeam Cloud Connect will be unavailable for a large portion of the window
* Backup operations relying on Veeam Cloud Connect may be delayed while the work is in progress
* No production impact expected outside of backup workflows
Posted Feb 27, 2026 - 17:53 CST
This scheduled maintenance affected: Virtual Cloud Platforms (Chicago - Cloud Connect Backup Service, Phoenix - Cloud Connect Backup Service).