COMPASS PORTAL OUTAGE

Incident Report for HorizonIQ

Resolved

The issue with the Compass portal has been resolved. Thank you for your patience!!!

HorizonIQ Technical Support

Posted Jul 23, 2024 - 11:13 CDT

Monitoring

The Compass portal: https://compass.horizoniq.com/ is up and running without any issues. We are continuing to monitor the portal and will report back any status changes.

Thank you!

HorizonIQ Technical Support Department

Posted Jul 23, 2024 - 09:44 CDT

Investigating

We are currently investigating an outage with the Compass portal. https://compass.horizoniq.com/

Our team is working to identify the root cause of the issue and remediation steps to resolve the issue.
If you need to contact HorizonIQ support, please call us at: (877) 843-4662 Option 2, and then 1.

Thank you,

HorizonIQ Technical Support Department

Posted Jul 23, 2024 - 09:07 CDT

This incident affected: Customer Tools (Compass Portal).