Service Degradation Singapore Data Center

Incident Report for HorizonIQ

Resolved

This incident has been resolved.
Posted Jan 30, 2025 - 15:26 CST

Update

A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2025 - 14:54 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2025 - 14:51 CST

Identified

After confirming reports of performance degredation, HorizonIQ is adjusting routing policy at the Singapore data center to re-balance traffic among providers. Due to network redundancies already in place, no service impact is expected.
Posted Jan 30, 2025 - 14:32 CST
This incident affected: Bare Metal and Dedicated Cloud Services (Singapore).
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