All Systems Operational

About This Site

This page contains the real-time status and scheduled maintenance activities for all services provided by HorizonIQ. Please refer to this site for the latest updates on any service degradation events. You may also receive direct notifications to any or all aspects of our services by clicking on the "Subscribe to Updates" button above.

For any questions specific to your services, please contact our Technical Support department at (877) 843-7627.

Bare Metal and Dedicated Cloud Services Operational
Amsterdam ? Operational
Ashburn ? Operational
Atlanta ? Operational
Chicago ? Operational
Dallas ? Operational
London ? Operational
New Jersey ? Operational
Phoenix ? Operational
San Jose ? Operational
Seattle ? Operational
Singapore ? Operational
Virtual Cloud Platforms Operational
Chicago - Virtual Private Cloud Operational
Chicago - Disaster Recovery Service Operational
Chicago - Cloud Connect Backup Service Operational
Chicago - Public Cloud Operational
Phoenix - Virtual Private Cloud Operational
Phoenix - Disaster Recovery Service Operational
Phoenix - Cloud Connect Backup Service Operational
Phoenix - Public Cloud Operational
New Jersey - Virtual Private Cloud Operational
New Jersey - Disaster Recovery Service Operational
Managed Storage Services Operational
Atlanta - Block Storage Operational
Dallas - Block Storage Operational
New Jersey - Block Storage Operational
San Jose - Block Storage Operational
Customer Tools Operational
Customer Ticketing Operational
Phone Support Operational
Compass Portal ? Operational
Main Website ? Operational
Compass API ? Operational
Intelligent Monitoring ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Singapore Network Maintenance Jul 1, 2025 11:00-13:00 CDT

The Engineering team will update routing policy at the Singapore data center. No service disruptions are expected during this maintenance window.
Posted on Jun 26, 2025 - 14:53 CDT
Jun 30, 2025

No incidents reported today.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Completed - The scheduled maintenance has been completed.
Jun 27, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 19:00 CDT
Scheduled - Summary:
Facility engineers will perform scheduled maintenance on a cooling unit at our Singapore data center. This work is non-disruptive and will not impact production services. Redundant cooling systems will remain in place throughout the maintenance window.

Impact:
No impact to customer services is expected.

Jun 25, 16:39 CDT
Jun 26, 2025
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.